Operations
Cedar Rapids, Iowa
Full-Time
Be part of a growing and prospering company as a COBRA Coordinator for our Cedar Rapids, IA office. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing, progressive company offering an excellent wage and benefit package.
Job Summary:
Responsible for handling all aspects of COBRA
Essential Functions:
· Daily contact with participants and clients for services provided
· Audit and disburse checks/payments from participants
· Track and ensure coverage is updated for online/check payments received
· Receive and reviewing elections for COBRA participants – notify Auxiant enrollment and outside carriers when first payment received
· Track COBRA payments on a monthly basis
· Provide excellent customer service to plan participants, HR contacts and account managers
· Enter pertinent data in the client database
· Process terminations from COBRA
· Process COBRA election paperwork to terminated employees
· Regularly deals with data of a confidential or sensitive nature where judgment and tact are required to maintain or disseminate it.
Education/Qualifications:
· Excellent interpersonal, written/verbal communication
· Phone skills
· Excellent time management and organizational skills with the ability to handle multiple projects, meet established deadlines and change as business needs require
· Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet,10-key
· Proven experience in a professional office environment
· Considerable knowledge of Federal & State COBRA and HIPAA rules
· Good problem solving/analytical/math skills.
*Full benefits including: Medical,Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more