Come join our team


Cedar Rapids, Iowa


Claims Supervisor - Cedar Rapids

Job Summary

Be part of a growing and prospering company as an Claims Supervisor for our Cedar Rapids, IA office. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing, progressive company offering an excellent wage and benefit package.

Job Summary:

· Manage the claims department to maintain the service and productivity level of standards

Essential Functions:

· Monitoring turn around time, inventory, examiner production, data entry production and automated production

· Assist examiners and other staff members in questions a to claim process, interpretation of plan design and language, clients, participants and providers questions, claim rules

· Assist in claims processing as needed

· Answer and correspond to necessary inquiries verbally and written including appeals and claim service pre-determinations

· Assist in the customer service phone line queue as needed

· Handle projects that relate to the claims area

· Coordinate projects as needed and directed by Vice President of Operations and Director of Claims and Customer Service

· Prepare, coordinate and revise procedures as needed

· Supervision of positions reporting to Claims Supervisor

· Hire necessary staff force, prepare annual reviews, coordinate vacations schedule, evaluate and discipline staff

· Role model for employees

· Recognize and reward employee performance/results

· Recommend changes for improvement

Nonessential Functions:

· Other duties as assigned or appropriate


· Bachelors Degree and 2-4 years related experience; or equivalent combination of education and experience.

*Full benefits including: Medical,Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more