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Madison, Wi


IT Support Technician

Job Summary

IT Support Technician

Be part of an established and prosperous data centric company as a Technology Support Specialist in our Madison, WI office.
Auxiant is a fast-growing and innovative company with offices in Cedar Rapids, IA, Madison and Milwaukee, WI where we develop and administer unique health care benefit systems and solutions.

Job Summary:

Essential Functions:

  • Configuration, testing, deployment, and support of:
  • End user workstations
  • Print/scan/fax systems
  • User account creation and management
  • Network cabling
  • Phone system users and devices
  • Tablets and smartphones
  • Virtual Machines
  • VPN connections
  • Process, procedure, and knowledgebase documentation

Candidates should have a minimum of 3 years full time experience working with the following:

  • Interfacing with on-site and remote end users to collaborate on project planning and support requests
  • Active Directory management of users, computers, and group policies
  • Windows Registry
  • Workstation imaging
  • Patch management
  • Enterprise phone systems
  • Desktop hardware and software installation and troubleshooting
  • General networking concepts and troubleshooting such as DNS, DHCP, IP Addressing, firewalls, and switch port configurations
  • Enterprise email
  • Software deployment systems
  • Endpoint security

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