Job Summary
Job Summary:
Responsible for the processing and customer service of Flexible Spending Account/HRA claims and reimbursements for clients including system administration, account reconciliation and client reporting.
Essential Functions:
- Plan setup and implementation of new Flex/HRA clients
- Process Flex/HRA claims, enrollments, and substantiation
- Run and post weekly claim bills for Flex/HRA claims
- Answer phone calls and email correspondence on Flex/HRA questions
- Processes ACH payments and reconcile bank accounts
- Run and post monthly reporting
- Assist in plan building and enrollment for renewal
- Send outgoing mail for Flex/HRA
Nonessential Functions:
- Other duties as assigned or appropriate
Education/Qualifications:
- Excellent problem solving and analytical skills are a must
- Excellent time management and organizational skills with the ability to handle multiple projects, meet established deadlines and change as business needs require
- Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet,10-key
- Proven experience in a professional office environment
- Excellent written/verbal communication skills
- Strong financial communication and multi-tasking skills
- Some College and 1-2 years related experience; or equivalent combination of education and experience.
- Flexible Spending Administration / technology helpful
